Privacy Policy

Jitace's Privacy Policy — Your Data, Your Control

When you create an account or use any service on Jitace, certain information is collected. This policy clearly explains what data is collected, why it is collected, and how it is kept secure.

Last Updated: January 2026
Language: English
Reading time: 7–9 minutes
SSL
Encryption Enabled
No Sharing
Never Sold to Third Parties
Controls
In Your Own Hands
Secured
Server Data Vault

How Your Information Is Protected

A quick look at the most important aspects of Jitace's Privacy Policy.

End-to-End Encryption

Every transaction and piece of personal information you submit is transmitted securely via SSL/TLS encryption. No third party can intercept or read this data in transit.

Encryption
Your Data Is Never Sold

Jitace never sells your personal information to advertisers or data brokers. Your data is used solely to provide you with our services.

No Sale of Data
Full Control, Your Way

You can view, correct, or request deletion of your data at any time. Your rights over your personal data are always upheld.

User Rights
Secure Servers

Jitace data is stored in certified data centers with 24/7 security monitoring and regular backups.

Server Security
KYC Protection

Identity verification documents submitted for KYC (NID, passport) are used solely for KYC purposes and stored in encrypted form on secured servers.

Document Security
Marketing Opt-Out

If you no longer wish to receive promotional messages from Jitace, you can opt out at any time — simply let our support team know and we'll take care of it.

Opt-Out

Please Note: By creating an account or using the Jitace platform, you are considered to have read and agreed to this Privacy Policy. If you have any questions, please contact our support team.

01

What Data We Collect

Jitace collects different types of data in different situations. The sole purpose of this data collection is to provide you with a safe and quality service.

Information Collected at Registration

Full Name Mobile Number Email Address Date of Birth District of Residence

Data Collected During KYC Verification

  • Photo of National ID (NID) or Passport
  • Selfie or live face verification (where applicable)
  • Proof of Address (utility bill or bank statement)

Automatically Collected Data

When you use Jitace, certain technical information is automatically collected:

  • IP Address & Device Type
  • Browser version and operating system
  • Session duration and browsing patterns on the platform
  • Transaction History & Betting Activity

Jitace never stores your password in plain text. Passwords are always stored using a one-way hashing algorithm.

02

Purpose of Data Use

Jitace uses collected data only for specific, legitimate purposes. Data is never used beyond those stated purposes.

Primary Purposes

  • Account Management: Completing registration, verifying login, and keeping your account secure.
  • Payment Processing: Ensuring deposits and withdrawals are processed correctly and preventing fraud.
  • KYC & Compliance: Verifying age, confirming identity, and complying with international Anti-Money Laundering (AML) regulations.
  • Customer Support: To help the support team understand and resolve your issues faster.
  • Responsible Gaming: Identifying unusual gaming behavior and offering support where needed.

Secondary Purposes (with consent)

  • Sending information about promotional offers and bonuses (with the option to opt out).
  • Analysis of user behavior for platform improvement (anonymized and aggregated only).
  • Conducting user surveys to test new features.

Jitace does not conduct profiling or run targeted advertising using your personal data. Your data is never shared with advertising networks.

03

Data Retention & Security

Keeping your data safe is one of Jitace's most important responsibilities. Both technical and organizational measures have been put in place to ensure this.

Technical Security Measures

  • All data transfers are encrypted using the TLS 1.3 protocol.
  • Data stored in the database with AES-256 encryption.
  • Two-factor authentication (2FA) support.
  • Regular security audits and penetration testing.
  • Automated alerts for suspicious activity.

Data Retention Period

All data is retained for as long as your account remains active. After account closure, transaction records may be kept for up to 5 years as required by law. All other personal data is deleted or anonymized beyond that point.

In the event of a data breach, Jitace will notify the relevant authorities within 72 hours and promptly alert all affected users.

04

Third Parties & Data Sharing

Jitace follows a strictly limited policy on sharing your data with third parties. The circumstances under which data may be shared are clearly outlined below.

Circumstances Under Which Data May Be Shared

  • Payment Provider: Only the information necessary to process transactions is shared with mobile banking providers such as bKash, Nagad, and Rocket.
  • Game Provider: Game providers such as Evolution Gaming and Pragmatic Play only receive session IDs and bet data — never personal information.
  • Legal Obligation: Jitace may be legally required to disclose information in response to a court order or government directive.
  • Fraud Prevention: Information may be shared with regulatory authorities in connection with investigations into money laundering or fraud.

Never Shared

  • With advertisers or marketing agencies.
  • Data brokers or research firms.
  • Social media platforms.
  • Any other betting or gaming company.
05

Cookie Policy

Jitace uses cookies on its website. Cookies are small data files stored in your browser that help improve site functionality.

Types of Cookies We Use

  • Essential Cookies: To keep your login session active and verify security. The site cannot function without these.
  • Functional Cookies: To remember your language preference, theme settings, and dashboard customizations.
  • Analytics Cookies: Collects anonymized data to understand which pages are used most. This can be turned off.

Cookie Controls

You can block or delete cookies through your browser settings. However, disabling essential cookies may cause login and payment features to stop working properly.

Jitace does not use any third-party tracking cookies. There are no advertising trackers — such as Facebook Pixel or Google AdSense — on this site.

06

Your Privacy Rights

Every Jitace member has the following rights over their personal data. To exercise any of these rights, please contact support.

Rights Details Processing Time
Right to Access You can request a copy of all the information Jitace holds about you. Within 30 Days
Right to Rectification You can request correction of any inaccurate or incomplete information. 7 Business Days
Right to Erasure After closing your account, you may request deletion of your personal data (except where retention is required by law). Within 30 Days
Right to Data Portability You can request an export of your data in a machine-readable format. Within 30 Days
Right to Restrict Processing You can request that we stop processing your information for specific purposes. 14 Business Days

To exercise these rights, email us at: support@jitace.click — Write "Data Rights Request" in the subject line.

07

Minor's Privacy

Jitace strictly enforces an 18+ policy. We do not knowingly collect any personal information from individuals under the age of 18.

Age verification is carried out at the time of registration. If evidence is found that an account belongs to a minor, the account will be immediately closed and all collected data will be deleted.

For parents: if you suspect your child is using Jitace, please contact us immediately at support@jitace.click. We will act promptly.

08

Privacy Policy Updates

Jitace may update this privacy policy when necessary. You will be notified of any changes through the following methods.

  • A notice on the platform's homepage.
  • Notification via SMS or email to your registered mobile number (for major changes).
  • Update of the "Last Updated" date at the top of this page.

Continued use of the platform after any changes are made will be taken as your acceptance of the updated policy. If the new policy is not acceptable to you, you will have the option to request account closure.

If you need a copy of a previous version of the Privacy Policy, you can request one from our support team.

09

Privacy Contact

For any privacy-related questions, concerns, or requests, please reach out to our dedicated Privacy Team.

How to Contact Us

  • Email: support@jitace.click — Write "Privacy" in the subject line.
  • Live Chat: Log in to the platform and reach us directly via the Live Chat button.
  • Response Time: Responses are typically sent within 24–48 hours.

When contacting us about a privacy matter, please include your account ID or registered mobile number — this helps us verify your identity quickly and resolve your query sooner.

If your issue remains unresolved through our support team, you may file a complaint with the relevant licensing regulatory authority.

Your Information Is Safe — Join with Confidence

Your privacy is always protected at Jitace. Register now and enjoy a safe gaming experience.

General Inquiries

Answers to some frequently asked questions about the Privacy Policy page.

To claim your Jitace referral bonus, log in to your account and find your unique referral link or code under the "Promotions" or "Refer a Friend" section. When a friend registers using that link or code and completes their first deposit, the bonus is automatically credited to your account — usually within 24 hours. Note that if your friend registers directly without using your link or code, the referral will not be counted, so make sure to share it beforehand. Full details on bonus amounts and terms are available on the Promotions page.

To place a bet on cricket at Jitace, log in to your account and go to the "Sports" section from the top menu. Select cricket to see a list of ongoing and upcoming matches. Click on your preferred match to view the available betting markets — such as Match Winner, Toss Winner, First Innings Runs, Top Batsman, and more. Choose your bet type and stake, then confirm via the Bet Slip. To bet on a live match, head to the "Live Betting" section where odds update in real time. Make sure your wallet has sufficient balance before placing any bets.
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